Hero Motocorp — No proper response from workshop

Address:

Ahmedabad, Gujarat, 380015

I have a bike with registration number GJ-01-FY-4279 which I bought in January of 2016 from Seems Motors in Sarkhej, Ahmadabad, Gujarat. The steering of the bike was wrong from manufacturing end of your company, after just 10 months of the bike there is rust on the engine head too. Having told this to the Seems Motors, they say that it is my fault cause I had been into an accident which I have not. When I asked for a proof to show me that the said damage i.e wrong steering is due to accident they did not give satisfactory reply and denied to take my complaint and also refused to give me the same in writing.

I would want you to take some strong action for this and solve my complaint. If the complaint is not solved within 2 weeks I will be forced to approach consumer court.

My contact number is +91-[protected]