Hero Motocorp — no response - hero motocorp complaint status update [id: 2050541] -hero duet ( mh 12 pv 2502 )

Aug 22, 2018

Updated by [email protected] To,
Pune Customer Care - Hero MotoCorp Ltd

NOT RESOLVED & NO RESPONSE - Hero MotoCorp Complaint Status Update [ID: 2050541]

NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MOKHA AUTORIDERS & SUB DEALER - GAVANKAR MOTORS, PUNE

WAITING FOR CALL FROM YOUR SIDE, VERY PATHETIC & BAD SERVICE RECEIVED FROM HERO MOTOCORP--

I had purchased Hero Duet ( MH 12 PV 2502 ) from your Kharadi branch, pune ( GAVANKAR MOTORS, KHARADI ) in October 2017, I am trying to call Sujoy Gavankar and his service center phone no last 55 days, but both numbers are not reachable & switched off and Kharadi - Gavankar Hero showroom and service center both are closed from long time, I waiting for my Duet due service, pls call me back and send your Hero new showroom & service center address. I am regularly going to your Service center but no one is there to guide me last one and half months.
NOTE : If any issue and problem comes in my Hero Duet ( MH 12 PV 2502 ), due to not servicing, I Richa Shukla will not responsible for any problem & issue, you (DEALER - MOKHA AUTORIDERS & SUB DEALER - GAVANKAR MOTORS, PUNE& Hero MotoCorp Ltd, will responsible for any type of issue & problem in my Hero Duet ( MH 12 PV 2502 ),

I LRADY SPOKE WITH HERO COP CUSTOMER PAERSON (HIMNASHU - DATE[protected] BUT NO RESPONSE FROM YOUR SIDE
Pls solve my problem where I have to go for servicing of Hero Duet ( MH 12 PV 2502 ), 3rd servicing due date is over, so, this is your responsibility to arrange 3rd free servicing of ( MH 12 PV 2502 ).

Thanks,
Richa Shukla
HERO DUET - MH 12 PV 2502
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