Hero Motocorp — noise in bike (chain set)

Akshey Kumar

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110088

I had purchased hero passion x-pro (Dl8sam7136) from oswal motors, g. T. Karnal road delhi. Since purchase i was facing the problem in my bike i. E noise from chain set. At every service i had notes this complaint of nosie. Every time they just tighten it and gave it to me. Now when i recently got serviced of my bike i. E on 13.08.2017 the giave me feedback that chain set needs replacement but it is out of stock now. Moreover when i spke to manager that i am conistently complainting about this problem, nobody had taken it seriously, now when my bike is out of waranty you rare saying to get this replaced on chargeable basis.

I want to know why i will pay the amount for the fault whihc is from day one of purchasing the vehicle

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Hero MotoCorp customer support has been notified about the posted complaint.

Aug 18, 2017

Updated by Akshey Kumar No reply received till date, I am travelling on risk. If something gets wrong or I stuck in middle of road who will be responsible.

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Comments

Mohit Singh Yadav

I purchase a bike at 4/8/2017 then after one day i feel something is wrong in my bike wheel then i goes to the showroom 2-3 time but the owner don't take me serious and no service provide me so help me to change my biek wheel.