Hero Motocorp — non availability of spare parts

Address:

New Delhi, Delhi, 110005

I am the owner of karizma zmr bike. Due to some reasons, side mirrors, tale light etc. Were got damaged. Now, i am trying to replace these items such as side mirrors, tale light and handle weight but these are not available in any authorized dealer of hero morocorp.

Kindly clarify why the company launch such products when they are not in a position to provide spare parts of the respective customers.