| Address: | Paschim Medinipur, West Bengal, 721301 |
| Website: | www.goodlife.heromotocorp.com |
Dear sir / madam,
Kindly refer to my hero good-life membership no. Xxxxxxxxxxx1824. I'm sorry to put up my grievances as follows for your kind information and necessary disposal.
That, i use to service (Mostly paid services) my hero honda splendor plus motor cycle, at m/s sainath automotives, kharagpur, west bengal (Dealer code 11296) and am a bonafide member of good life since about last 10 years.
On 18.01.2016, i reached at the milestone of 35, 860 (As per the printed statement given by the dealer) and was due for 'cooker' gift. But, the same was not given by the dealer on the plea that the old scheme had been changed by the company and new scheme introduced.
However, after a prolonged period of hot discussion, they agreed to deliver the 'cooker' at the time of next servicing, on the the plea that it was out of stock at that time.
I had a paid-servicing on 11.05.16 and claimed the pre-assured gift, but the same was again denied in a similar manner.
I had my subsequent paid-servicing on 17.10.16 and claimed the same. It was again refused on the plea of introduction of new scheme.
Thus, every time, i have been deprived of my privileges which is a violation of the agreed norms of the company as reflected in the good life paper.
It is requested that the case may be viewed seriously and my legitimate claim may be honored at the earliest convenience.
Looking forward to the pleasure of hearing from your good self at the earliest convenience.
Thanking you.
Scs
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