Hero Motocorp — not delivered bike at present time

Address:

Phase no 7 . Industrial area, Chandigarh, Chandigarh

Dear sir or madem, i was applied a bike through csd via ambala dipot. Hero karishma showroom staff gave me availability certificate for hero glamour drum brake bike after that i want submitted my documents to chandimandir branch of ambala dipot after i came to showroom for taking my bike by submit purchase order on 21 oct 19 they keep giving excuse throughout the one month and above. Afer that they are saying to not provide bike after so much time. They are saying to cancel the order and refund for money after so much time till on 27 nov 19. My complaint is this if they are not able to provide a bike through csd why they gave me availability certificate and why they gave silly excuse and fool me in between why they said to deny to provide bike in earlier