Hero Motocorp — not done servicing properly

Address:Aurangabad, Maharashtra, 431001

I have done servicing of my hero duet from your authorised service centre, kranti chowk, aurangabad, maharashtra on 17 dec 19. Neither they have cleaned carborator nor filter. They just have done the washing and given it back. They have not done anything which has to be done in routine normal servicing. This all have come to my notice on 19 dec just after two days of servicing when my motorcycle has started troubling in the middle of the road. It was automatically getting cut off. When i have taken it to the nearest garage i was really shocked to see the dust and the mechanic told me that your vehicle was not even opened for servicing. Then after getting it serviceable i took it to your service centre but it was closed due to some reason. I am from defence and going back to my work place today itself, so cannot go again to service centre till my next leave. Kindly look into the matter and expect you to take action against the defaulters. My vehicle was received by mr [protected]@[protected].
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Its about Fultron India Limited. They are not giving NOC of my bike. Iam asking them or that for such a long period of time. But every time they show different excuses. Kindly help me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information