Hero Motocorp — Not provided free helmet for new Bike

Akash Ponnurangam

Jul 16, 2022

Address:

HM Motors, Arcot Road, Porur (via Vadapalani), Chennai 600116

I had purchased hero splendor plus i3s on 4-July-2022. I asked about helmet in free of cost as per central motor vehicle rules -1989 (Rule 138 (4) - (F) but they told any circular not come us for given helmet for free of cost. They said if you want helmet pay extra amount for helmet like Rs.1400.

HM Morors (Porur in Chennai) stag Senthil [protected] who was guided and told about all these.

I want to clarification from your side... On that rule said bike manufacture only give the helmet to free of cost.. will you give helmet free of cost or not.

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Comments

HeroMotoCorp

from Delhi, Delhi

Jul 21, 2022

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Akash Ponnurangam's [Complaint's author] reply, Mar 6, 2023

Can you send the valid email ID
I can see this only [protected]@heromotocorp.com

Akash Ponnurangam's [Complaint's author] reply, Mar 21, 2023

Can you send the valid email ID
I can see this only [protected]@heromotocorp.com