Hero Motocorp — Not providing proper after sales services

Address:

Near Darshan Marble,Kathwada Nikol Cross Road, Sardar Patel Ring Rd, Odhav Industrial Estate, Nikol, Ahmedabad, Gujarat 382350

This is in concern to a Hero Splendor Plus bike purchased from your showroom Keshav Motors, S.P. Ring Road, Nikol, Ahmedabad, Gujarat- 382346 Model no. BS6 FI I3S DRS Cast Black Silver purchased On 17/01/2022.

Within one month of purchasing the bike there was problem in it, the problem being the bike automatically turns off. We have taken the bike 7-8 times to showroom for checking where they just either clean the bike or advises to change the battery and thrice the battery had also been changed on their suggestion, but the problem remains the same.

For this issue we have directly addressed the manager of the showroom Mr. Dharmesh Soni in written format but they are not providing any clear and proper solution to our problem. The only solution that remains to us is to go to consumer forum and complain regarding your poor customer services and also to use social media to spread the word.