Hero Motocorp — not replacing defective engine of new bike | |||
I bought new splendor last week from punia automobiles sk road radaur. After running just 108 km bike got problem of stuck of gear in top gear. They repaired it on friday and told that it would be fine now. The bike just run 5 km and the gear stuck again. Now they are saying to open full engine to repair it. As its a defect in new engine so i want engine replacement for it i do not want to get it repaired again and again. This is really a bad quality of product and after sales service example which is not expected from hero motors Kindly step in and help me getting my engine replacement as the bike is just 100 km run Thanks Was this information helpful? | |||
|
Hero MotoCorp customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hero motors .. took notice of my problem in time and resolved the issue in 24 hours, They send their engineer from gurgoan to yamunanagar to guide mechanic in service center. Happy with the service
Thanks
Thanks
HeroMotoCorp's reply, Sep 5, 2019
Dear Sir,
We are glad to know that your problem has been resolved. Thank you.
Regards,
Team Hero MotoCorp
We are glad to know that your problem has been resolved. Thank you.
Regards,
Team Hero MotoCorp
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
6252
Pending
0
Resolved
257
+91 11 2614 2451
+91 11 2614 4121
34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
View all Hero MotoCorp contact information
Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.feedback@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp