Hero Motocorp — part not fixed after 2 months

Address:

Nainital, Uttarakhand, 263139

Dear team, it is very disappointing that i have not got the part of my bike after paying in advance to agency for bike hunk black colour model 2007, (Vehicle no-uk07u 4296) part - visor & steering pipe. I am regularly following for the same with the agency executive name mr. Manoj on mobile no - [protected] he is just extending the part delivery time from past 2 months and nobody is taking it seriously.
I went to agency for the good and satisfactory service but now i can say with confidence that the service of hero is worst.
The purpose of writing you is only to get my part fixed for which i have paid to agency or return my hard earned money to me.
Looking forward to your quick and favorable response.

Regards,
Umesh tewari
M no. [protected]