Hero Motocorp — Passion Pro bs6 battery problem

Address:365 ,Dineshkumar, ilayathangudi north , sivaganga (dt) 630205

Sir i purchased passion pro on 15\9\2021 with ready cash 85600, now it runs up to 6500 km, during this suddenly battery not worked, i complain at showroom, he told to where u staying there is showroom, u take there he will change the battery, when i go to the showroom near kumbakonam he told after 10 days battery will replacing, he will send the battery to battery company, now 12 days gone, no proper response, i am very mentally upset and i am not ride the bike from 10 days . This is very shocking to me battery worth only 900 to 1200 approaximately but they change quickly, so pls concider my complaint and get me solution otherwise bike replacement process .hero is big company only for battery replacement they doing long process it will effect me mentally deep so need solution as soon as possible . i love hero bike since 15 years i used thank your sir.
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Hero MotoCorp customer support has been notified about the posted complaint.
Apr 08, 2022
Updated by balasubramaniam a
Sir i purchased passion pro on 1592021 with ready cash 85600, now it runs up to 6500 km, during this suddenly battery not worked, i complain at showroom, he told to where u staying there is showroom, u take there he will change the battery, when i go to the showroom near kumbakonam he told after 10 days battery will replacing, he will send the battery to battery company, now 12 days gone, no proper response, i am very mentally upset and i am not ride the bike from 10 days . This is very shocking to me battery worth only 900 to 1200 approaximately but they change quickly, so pls concider my complaint and get me solution otherwise bike replacement process .hero is big company only for battery replacement they doing long process it will effect me mentally deep so need solution as soon as possible . i love hero bike since 15 years i used thank your sir.
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Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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