Hero Motocorp — passion pro

Address:Ahmedabad, Gujarat, 380013

Ive purchased the bike in february and i've been at the service centre for more than 10 times and i'm facing problem with the bike.

After repeated requests also the problem is not solved.

I've already filled the petrol of around rs.6000/- and that for 2500 kms.

Time and again i've complained.
I'm filling petrol of rs. 100/- and it is getting in reserve at around 40-42 km. I complained it at the service centre, they told me to keep it for one day, i did that but then there was the same problem.

I also complained that the bike was vibrating, they told me it will also be solved.

But both the problems still occurs.

As instructed to me i gave my bike in the service centre and i was told they have changed carborator, now the average will be ok.
But regret to inform you that the average has improved from 40 to around 45-46 (In rs. 100/- petrol).

Again i complained it to the service centre and i was told it will be done.

I met executive from customer department and i informed him regarding the issue and requested that the piece may be replaced and if not possible please give me the bike after complete set up is done.

I was assured that the issue will be discussed with higher authority.

I was called at the show room and was asked to meet sales manager, who told me that the dealer will give you rs. 38, 000/- for your bike and we will give you rs.1500/- discount for purchase of new bike.

It is completely be-fooling.

Time and again i am telling it is a faulty piece and it needs to be replaced.

1. Handle vibrating
2. Average problem

Still this two issues are not solved and now the start button is not working, needs a kick start now.

It is once humbly requested to kindly look into the matter and solve it.
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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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