Hero Motocorp — passion pro

Today i got my passion pro serviced from your authorised showroom "shree samarth autumotive" verna, margao, salcete, goa. It was my 5th free service. However, since it was crossed 460 days just by 25 days, i. E., within which 5th free service had to be availed, it turned out to be paid service.

The greatest tragedy is that after getting it serviced, while returning from service centre, it broke down on the way. It was immediately reported to the service personnel at the service centre. The moot point is that the ability and efficiency of the mechanical staff employed by the motocorp.

This has not only inconvenienced and disturbed me, it has led to increase in number of dissatisfed customer base for the hero motocorp.

My vehicle is still unmotorable. See that my vehicle is immediately reserviced at no extra cost.
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Feb 09, 2019
Updated by SANDEEP PAUSKAR
Vehicle number GA 08 AL 3037
Complaint comments 

Comments

Dear Sandeep,

We regret the unpleasant experience. We request you to kindly share your Mobile number with us on Email ID app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Dear Sir,

on dated 21st jan-19 i visited at your dealer name Raunak Motors bathinda regarding service of my two wheeler .

but at the time of payment he demand 3% wipe charges against payment of service bill.

please let me know this is applicable at your all dealer .

waiting your response
Dear Rakesh,

We're sorry to hear your disappointment. Please share your Mobile number and Model name on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6254
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information