Hero Motocorp — Petrol leakage and starting problem

Address:	400706
Website:	www.heromotocorp.com/en-in

Hello Team,

This is Rahul Chavan, writing to you to register a complaint about my scooty, bought on 13 Oct 2016 Registered number: MH46Av9259, Chassis number: MBLJF16ENGGG00770. The above registered scooty is not in good condition. there is consistent petrol leakage and starting problem. Every time I start my scooty i am forced to switch the choke on.Even the kick start is not working right from when i bought the scooty (this is unbelievable).The petrol from the tank of the scooty is leaking profusely melting the stand nearby the petrol tank (Please refer attached pics for more details). Due to these problems i went to the service centre and asked them to check the issue. They checked the issue and gave it back on the same evening. I took it back as i seem fine, but the issue arrived again just within 3 days of time.So i took rounds of service centre again for 2 more times wherein they told me that there seems to be debris/trash in the carborator. This reasons are absolutely unacceptable. How can a scooty which was bought 6 months ago can give so much issues.
I firmly ask you to please refund my money for the scooty and take back your scooty as soon as possible.
Looking for your strict actions against the service center who failed to do their duty and please refund the cost of scooty.

Yours truly,

Rahul Chavan.