Hero Motocorp — Petrol leakage

Address:	New Delhi, Delhi, 110068
Website:	heromotocorp.biz

Dear pashupati motor person

I have purchased hero duet registration number dl3s df9556 in the name of pallavi kumari (Wife) from pashupati motors on 06.03.2016 and till yesterday (10.04.2016) it runs approx 290 kms only.

I am facing petrol leakage problem (Overflow) since 09.04.2016 evening and i visited on 10.04.16 at pashupati motors service centre for check up at 1600 hrs and requested to check my scooty and service centre person told me that you have to come by line and i requested mr. Arun (Supervisor) and he also refused to check and talked very rudely.

Even many request, job card has made for my scooty at 16.30 and expected time given by 1800 hrs but my scooty taken at 18.15 for check and took more than 1hrs but not done properly. (Total time taken approx 3 hrs)


I am totally fed up with this kind of behaviors of staff and supervisor.

Even i am unable to understand why my new scooty is having this kind of problem?? This is wastage of petrol and risky for life also.

Still my scooty having same problem and in this case how should i go to service centre because they are unable to resolve my problem and even behaviors are so rude.


Kindly guide your staff, how to talk with customers.


Kindly go through my problem and let us know what to do????


Awaiting your reply..

Thanks,

Pankaj sinha