Hero Motocorp — Piston crack

Shrwn8993@

Aug 12, 2021

Address:

Harshita hero show room, village-bera,teh-bali,dist- pali,Rajasthan 306707

Hello HERO,
My self Jabar lal from diSt- pali, Rajasthan 306707,
I have a super splendar IBS bike,
I purchase in 28/10/2019, he is engine side cylender piston is crack,
I already talk to hero service Centre,
I want replacement,
There is local seller hero showroom not responding to me, I have 5 year insurance but he not responding to me,
I am not happy.
But one think is I love this bike, but I am not satisfied
Bike vehicle reg no -RJ24SM7959
Chassis no - MBLJAW093K4F00509

Plz give me a solution, I am waiting for your response,

+1 photos

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Hero MotoCorp customer support has been notified about the posted complaint.

Aug 12, 2021

Updated by Shrwn8993@ Give me a solution,

Aug 12, 2021

Updated by Shrwn8993@ Sir only 1year 6 month in piston crack, I can't seen this problem in any company bike,
Plz change piston, I am not responsible for this,

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Comments

HeroMotoCorp

from Delhi, Delhi

Aug 24, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

Shrwn8993@'s [Complaint's author] reply, Aug 25, 2021

Dear hero,
Your dealer is not contect to me..how much time in solve this problem...
If hero is not solve this problem..then say to me NO...

Shrwn8993@'s [Complaint's author] reply, Aug 25, 2021

Dera hero,
Your company side no service call and other query regarding call..
Same as a dealer or local dealer call..

Local seller not responding to me..

Plz give me a responce..if you are not helping to me..say to me i can't help you