Hero Motocorp — Poor knowledge of service team

Hi,
Yesterday (25/09/2020) i was visited one of
Hero motocorp siliguri sevoke road service centre for my scooters service but what i observe, all of service guys are don't have proper knowledge & there's a single guy. Everyone is asking him that "dada this bike having this issue, that scooter having that issue so what to do" & he just shouting all over the floor. After all that drama they resolve my problem. But the very next day my scooter break down in the middle of the road, i suffered lot of trouble because of those persons. Then in emergency i visited a local garage & they informed me my scooter not getting proper oil to start. I just not understand hero is one of a big name in india & they having this kind of service. I don't how much helpful for this review, but please try improve your service team.