Hero Motocorp — poor quality of bike & spare parts and unprofessional manners of executive | |||||
I had purchased karizma r yellow at batarayanpura, bangalore on december 2015. Its been 1.10 years am using the bike. The quality of bike is so poor that, my steering rod got broken with out my notice and the service representative charged me 12k as it has to be shipped from bangalore to mumbai to get it repaired. The reason he told me that i had applied front brake on a speed breaker caused to break of steering rod. I got it repaired and using it, while i was riding to office with in a span of 3 quarters i purchased the bike, now the clutch wire is broken. I had replaced it as i was slow not much damage happened. Now recently its not been 1.10 years from the bike purchase again the clutch wire is broken. The moment i had asked the concern person about the quality of the wire as its been replaced twice and i had doubt on the quality of the clutch wire. They gave me a free suggestion that bike is like my wife and i have to handle with care. Such a un-professional response. As a person handling the bike just for office commute and purchased a sports bike and the quality of the bike is so poor., just image the condition of the bike for riding as a hobbies and long ride.. Was this information helpful? | |||||
Hero MotoCorp customer support has been notified about the posted complaint. | |||||
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