Hero Motocorp — poor service and damage of parts during servicing.

Address:

New Delhi, Delhi, 110039

I had my hero mastro scooty serviced on 05 aug 2018 in service centre at plot no 3, block a, industrial area, bawana, new delhi. The quality of service was very poor and the behavior of employees were pathetic. They damaged some of the parts while servicing for which i logged complaint with service manager mr naveen. He ensured to get it replaced soon. Thereafter, i visited many time but they always replied that the said part is unavailable and will get it soon. Till date, my complaint had not been resolved.

Being a defense personal, i any how manage my time to visit the service centre but i think they hardly value the customers time and patience. Therefore, please look into the matter and ensure strict action against the unprofessional service personal at your centres so that customers don't find themselves wanting.
Regards
Panakj kumar
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