Hero Motocorp — poor service

Address:

Bhiwani, Haryana, 127021

My name is Amit Kumar I had visited Hero MotoCorp Jaya Motors multiple times for same issue that there is a sound while I am riding the bike on the back side of bike but they have been sailing in the same continuously the last time I visited them yesterday they told me a nut is broken that's why it's not fitted properly and this is the reason why the noise is coming then I came to know that the bike was manipulated by the service engineers over there and instead of replacing my part did told me that it's your mistake and it will be done on a cost and they are giving me a temporary solution that we can place tape over it so that we can reduce the noise and they have also placed a tape without informing me so overall experienced apathetic service which is not expected from such a wonderful company I request you to please look into the matter and give me an appropriate solution.