Hero splendor is3 (Self drum - cast)
Vehicle no dl11su 3456
I have purchased hero splendor is3 (Self drum - cast) in dec 2017.
I have done my three services from hero metro service center– rithala, delhi
Since the date of purchase i am facing a problem of bubling in rear tyre.
When i lodge first complaint to hero metro service center– rithala, delhi, regarding bubling of rear type they said its tyre problem pleae go to tyre company. I visited to tyre company (Metro tyres) they have replaced the tyre.
But even after replacement problem is persisting.
I have again complaint about this problem to hero metro service center rithala many times but they have done nothing to resolve my complaints even they are ignoring my complaints.
It is the duty of the service center to find out actual problem and get it done corrected. But it looks like they are not competent enogh.
I wonder about the services they are proving. Only 4month has passed since the purchase date but no one is ready to take care of hero product.
Why hero grants license to such service center having third class customer care approach.
Poor serive, poor response, poor quality of engineers of hero metro – service center rithala, delhi
Please advice how and where i complaint about the problem (Tyre bubling) that i am facing since the date of purchase. Was this information helpful? | 
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