Hero Motocorp — Problems regarding Passion Pro FI BS6 and poor service

Md Modassir Moqit

Address:

Chandan Automobile, Patna

I have owned Hero Passion Pro Fi BS6 for 8 months. I have driven approx 8, 200 KM. This bike has many problems such as-
1. Battery dead within 6 months.
2. Gear shifting problems and stuck during riding.
3. Automatically sudden engine stop.

I live in Patna, Bihar. I complained many times at Chandan automobiles Service Centre but not a single issue is resolved. I also give the battery for exchange on 22 December, 2020 for warranty claim but not a single news about this.

I have stuck with this bike. I will never recommend to purchase the Hero bike. Hero service is the worst service. Please resolve my problems.

Registration number- BR01ET3656

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Comments

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

Md Modassir Moqit's [Complaint's author] reply, Feb 1, 2021

I hope problems will be resolved as soon as possible...