Hero Motocorp — product complaint and service complaint

Anuj8009

from Mumbai, Maharashtra

Address:

Unnao hero , Anandpuram - Unnao, Unnao, Uttar Pradesh, 209801

Mere pass hero maestro edge scooter hai jiska engine lagbhag 4-5 baar seize ho chuka hai aur company 5 years ki warranty deti hai aur last 3 months me mera 2 baar engine siege ho chuka hai aur baar company waale meri hi galti batate hai. Please help me. Baar baar hero company ki workshop pe jaata hu to koi kahta ki aapki scooter me oil nhi hai. Aur workshop manager pradeep singh aur nikhil chaudhary dwara ye bataya gaya ki aapke scooter ka service part ka approval nahi hua hai aur mujhe service ki receipt bhi de di hai.

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Comments

amogupta

from Noida, Uttar Pradesh

dear sir mene raghuveer auto mobiles se bike purchage ki thi 5 month huwe hai . aur ab tak serivce continue hai meri . itni probem to new bike mai nhai aati jitni ishme aa rhai hai . syad mene hero ki bike le ke galti kar di . yse staff hai kisi ko proper kaam nahi aata service karwane ke baad 50 baar wapis aana parta hai . kaise distuber hai apke . apka naam kharab ho rha hai mere bike ka engine oil leak ho rha hai unhone bola bush chage hoga uske bhi paise de diye ab bhi thik nahi huwa abhi bhi leak ho rha hai . chamber change karne ke liye kh rhe hai kha free of cost ho jayega ab aap sehgal automobiles neelam chowk faridabad jawo wha hoga . plz solve my problem and change my hf deluxe bike engine chamber change . [protected] amit kumar very very bad experience in your hero showrrom in ballabhgarh raghuveer auto mobiles

HeroMotoCorp's reply, Oct 21, 2019

Dear Sir,

Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.feedback@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp