Hero Motocorp — Product Quality Issue

RameshKhan

from Chennai, Tamil Nadu

Dec 11, 2021

Address:

Chennai

My vehicle is Hero Xtream 200 S. I am facing engine noise issues and self start issues on my vehicle at 10030 Km. So I have given the vehicle to the Southern Motorcycles showroom(Hero Authories service center) and they have created the JOB Card and given estimated time to ready the vehicle 30 Nov 2021 and estimated cost is also 600. After one day I called the service center Manager around 5 Pm to check whether my vehicle was ready or not. At that time only they give the answer as your vehicle is not ready and it will cost around 5000+Rs
With in 10000 Kms I have already spend 4000+ again they asking 5000+ to fix the engine noice and selfstart issue.
Could you provide a better solution. Hope you will help us.

Was this information helpful?

No (0)

Yes (0)

Hero MotoCorp customer support has been notified about the posted complaint.

Related Hero MotoCorp reviews

View all 6254 Hero MotoCorp Reviews

Comments

HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

RameshKhan's [Complaint's author] reply, Dec 14, 2021

My vehicle number is TN 19 AM 6278 and Dealer Name -Southern Motorcycles Hero Authorised Dealer

HeroMotoCorp

from Delhi, Delhi

Dec 23, 2021

Dear Sir,

Thanks for providing your details. With respect to your complaint[protected], our team has connected and updated you on this. We request you to contact your Hero MotoCorp dealer for further support.

Regards,
Team Hero MotoCorp