Address: | Haldia,West Bengal | Website: | www.heromotocorp.com |
I have purchased a product on Oct 6, 2021. the MRP of that product was 1500 rupees. But when I bought this from Hero Service Center (S M AUTOMOBILE, HALDIA), they gave me an invoice with the price of that product was 1591 rupees. I told them that this is not the right invoice because the purchased price cannot be higher than the MRP (Maximum Retail Price). Then they told me " this is system generated invoice, so we are helpless ". I need that product urgently so I had no option, I bought that product. So I request you to look into the matter and take the proper step to save us from this type of fraudulent activity. Also, suggest, how can I raise the compensation for the loss I have suffered due to the inefficiency of your services. Thank you!
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Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp