Hero Motocorp — regarding ecs

Sir, my loan no - 3657641, my emi already has been deducted from my a/c on 9th of march 2020 and again your ecs hit on 17th march 2020 in my a/c and 295 rs mandate charge was fined. What is the problem with your system. I suffered several times in january month also 295 rs mandate charge debit from my a/c three times. I also showed my bank statements to your worker who had come to take payment. Pls solve mu problem. Loan no-3657641 two wheeler loan for two years term, loan taken date - 22 august 2018.