Hero Motocorp — Regarding filling wrong mobile number in place of customer's mobile number in Hero bike loan application

Address:SRI NARAYAN AGENCIES SAHABGANJ CHANDAULI

In the application of Hero Bike Loan, the mobile number of some other person is being filled instead of filling the mobile number of the customer.
There is a customer -
Name - Dinesh
Address - Rohakhi Khakhra, Contact - [protected],
This customer's mobile number has been replaced by my number - [protected], which is wrong, he is using the wrong number in the financier loan application. Please try to stop it.
So I request you to remove my number - [protected] from loan application.
which we are not.
Calling again and again for loan.
The person with the collection has harassed me by calling me. Collection Contact No.- [protected], Financier Contact No.- [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
Dear sir

सॉरी मे संतोष करमाली हिरो मोटर कॉर्प से निवेदन करता हूं कि मेरा फोन नम्बर [protected] एपडेट कर दिया जाय मेरा गाड़ी नम्बर JH02AY5411 मॉडल 20/05/2019 धन्यवाद
May no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information