Hero Motocorp — Regarding not given detail about insurance

Address:

sewah panipat

In this regards it is submitted that i visit the kadyan hero on dt 17.09.2022 at 3.:00 pm situated in sewah panipat for taking my splender bike insurence policy. but after waithing 30 to 45 min. a female employee deal me about insurence. after conversastion with employee she not given me full detail about insurence. she unknown about what is IDV, what is NCB, First passenger amount covered in insurence etc. After that i have asked the some detail about insurence to another employee of Bindra sir. But he is not interested to given me detail about insurence. After that 1 hour am given all details & my bike & ph no. to both employee for telephonically detail given me about this but no one call me till tim. After thet i called on mob no [protected] on dt 23.09.22 at 111:43 Am & talk with lady employee. but she is again not intrested to given detail me & deny my query & misbhave type answer given to me. so i have requested to kindly renew my policy as soon as possile without any delay then i have pay my bill.