Hero Motocorp — regarding services

Address:278 c scheme no. 51 indore, Indore, Madhya Pradesh, 452006

I had purchased duet bike from v n motor indore in dec.2016 intial free services were done with satisfaction but from last one year not providing good services with satisfaction. Today i was given my bike complainig with frequent problem with self stator please check self with servicing. At the end of day received my bike no mp 09 ue 0365 with self starting trouble they told battary has to be changed. I told a month back the same trouble occured that time i had checked my bike from unauthorised person he told coil has to be replace then he did bike started nothing else. He did not mentioned about battary. Bike was working without any trouble but today they rsised battary problem. They did not informed about battery at the time of servicing. It means they mischeived me and manager service also ignored my observation without taking any action. It means your services are not trustworthy now please resolve issue immediatly and take action againest v n motor indore.

Thanks
Sanjay jain
Mobile no. [protected]
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Sorry to hear about the trouble you faced. Our team is already working on your concern[protected] raised via Dealer and will call you back to share an update.

Regards,
Team Hero MotoCorp
I faced the problem twice when i got my bike's service done in Prem Motors Agency in Kharar they are charging 2% extra on using credit and debit card for payments which is not legal as merchant has to pay Merchant Discount Rate on using POS machine they cannot pass it to consumer as the PREM MOTORS is doing.WORST EXPERIENCE EVER.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information