Hero Motocorp — Regarding worst repairing experience.

Address:Near labour chowk, Sector 58, Noida, Uttar Pradesh

Dear sir,

I Muneesh Kumar from Sector 106, Bhangel, Noida and I met with an accident on 9th March 2022 in Phase-2 Noida. After that I gave my accidental bike for insurance claim to Mr. Manoj Sharma on 10th March 2022 at Singla Auto Agencies, Near Labour Chowk, Sector 58, Noida. He returned it to me on 27 March 2022. For which total amount of Rs 20223 was billed and I paid Rs 2900 against file charges or other charges. I traveled from the workshop to my home, after that I realized that all the spare parts are not fitted properly and the right footrest is missing. Then the next day when I was going to my college I found another big problem like petrol leak and fuel pipe was disconnected.

After 11-12 days I found that the fuel tank which was repaired and painted done by the workshop was of very poor quality causing bubbles in the paint and I am very disappointed because of these problems.

Today I spoke to both Mr. Manoj Sharma and the workshop manager but I am not satisfied with the solution they both gave me.

I request you to solve my problem as soon as possible.

Thanks and regards.
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Complaint comments 

Comments

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Model Name on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Muneeshkumar's [Complaint's author] reply, Apr 29, 2022
UP16CV7278
Dear Sir,

Thanks for providing your details. With respect to your complaint[protected] raised via dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

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