Address: | Indore, Madhya Pradesh, 452001 | Website: | www.heromotocorp.com |
This mail is for higher authorities of hero motocorp ltd. i purchased hero maestro edge on 22/04/2016 from sapna sangeeta indore m. p. before purchasing i make one mistake that i purchase bike which is shown in showroom display and it may be used as compare to fresh one which stored in godown. after purchasing the bike i am facing regularly different different problems in a sort span of time. i am providing all the details one by one which i faced in a bike.
1.in main stand
2. boot light
3. charging socket
4. horn
5. start button
6. meter off
These all problems are faced by me and several times after repairing. my meter is now disturb and not running now. from purchasing to till now i am facing regularly problems. for all these problems i go to different different workshops and discussed with all workshop manager and regional head offices. this mail is regarding my bike to be exchanged/return by hero motocorp ltd. under warranty policy considering the manufacturing faults which is occuring particular in this bike which i purchased. i want to clear my point that if my bike is not repairable after several attempts and all the discussions and arguments from all the so called managers of hero motocorp ltd. that i want my bike to be exchanged/return by hero motocorp ltd.
So i request to all the top managers to take this matter on a serious note and considering customer service to be served on a betterment of a company future growth of a business. i am waiting for a positive response from hero motocorp ltd.
Thanks & regards
Anil gupta
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