Website: | m.heromotocorp.com |
My hero maestro edge purchase 2017 June
When it's new it's pick up acceleration every thing is ok
Whithin 3 year after purchasing it's engine got seized and I only used it only 16000 km
It's warranty is for 5 year for engine
Hero service centre bajrang motor nainital deny to repair seize engine they told me you don't have showroom service record
We are not able to give you free service for seized engine
After this I pay 12000 rs for my seized engine
They told me now it's warranty 6000 km or 6 month which is earlier
After then I use my scooty
My scooty pick up gone totally
Meacinic told me engine never got set properly after repairing
My scooty gives lots of vibration
Within 15 days my scooty again stooped and fan belt got stuck engine oil leaks
I told this and pay rs 900 again
They also use new packing and one gear packing for oil leakage
Within 15 days my scooty again got problem for heating and oil leakage again
Then again I gone to showroom and told about leakage then they open it again
And told me this work is done by machine we are doing it from hand and I pay 1600 again on that day also oil leakesnot solved
Pickup also gone
Now in one month again it's engine oil leakes
Your hero mechanic Mr Karim open my scooty engine for engine oil leakes he use some Glu inside the engine and tamper it with cotton cloth he used a jugar he has to open full engine to solve my problem
Then after it I again pay 800 recently
Now my scooty engine remain same with no power no pick up
I am requesting hero motocorp to replace my engine in warranty I pay lots of money to hero motor corp showroom at haldwani
Every time my scooty is open by their head mechanic Karim and he is saying that now it's ok
But every time fail engine leakage continues
I
Lots of time I gone there to revive my service book to now also same problem
Please replace my engine with new one
Hero motor corp haldwani service centre is very bad they even don't put all bolt lots of time I complaint there about their staff ignorance
My registered mobile no with hero [protected]
Alternate mobile no [protected]
Solve my problem to replace my engine
Now I am also going to complaint at higher authority against hero motor corp
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We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.
Regards,
Team Hero MotoCorp
8218808823 alternate no to contact me
My scooty hero maestro edge