Hero Motocorp — Service and bike issue

This is to bring a huge issue into your notice that at one of your dealership Chaudhary Enterprises, Tepla road, Banur they are doing a massive fraud with customers where they are being cheated with the quality of service that is being guranteed by your reputed hero moto corp. brand. I went their for service of my vehicle and and was disappointed on seeing the quality of service done as the labour was not skilled enough and the spare parts and the oil that the company ensures is of good quality is totally a hoax as the oil was of very bad quality basically call it a duplicate oil was used, and to specify this is not only my vehicle but the all the pending customers i saw for service facing same issue of bad quality cheap duplicate oil, and immature unskilled labour . This type of service has effected my vehicle splendor+ which is guess is the major highlight of the brand and my vehicle was very much new but now due to this issue has damged my whole engine and i had to get it repaired whic cost me a very huge amount that has completely emptied my bank account. This is just not right for a reputed brand to cheat acustomers like that, and request to immediately take action by setting up a internal enquiry regarding this issue. As everyone knows that using bad quality oil not only reduces life of vehicle but also harmful for nature and engine both. This is a serious issue which could be brought out legally as well but as this is my moral responsibility that i should inform the company regarding what is going on inside their system particularly the Banur Chaudhary Enterprises . And on further noticing the issue if any action isn't taken immediately this must be known that tis issue comes under the Section 415 and 420 of IPC for frauding the customers . And one more issue which i feel is truly disgusting on Dealer Kamal Chaudhary's part as he doesnt know how to treat customers as his attitude is rude just want lump some money without providing the actual services. And to help when myself investigated the issue from the known ones i found that Kamal Chaudhary only buys duplicate spare parts and duplicate oil and claim them to be original thus asking the money for original service which was actually never given.
I truly believe that a necessary immediate action must be taken against Chaudhary Enterprises and request you to investigate this secretly for better revealing of truth as i gurantee and ensure you that you will find all the duplicate bad oil an spare parts in the agency and its service centre definitely. And rest i believe in Hero Brand that it wont let its name go down due these fraud dealers. I hope i will get all the details of the investigation taken by the company before i take out this matter legally to punish the dealer under as mentioned above section and this also be very negative effect on company's success and reputation . I hope that a company's executive will be in my touch to inform me about every step taken regarding this issue and prevent the dealer and company from penalizing.
REGARDS :BAlKIRAT SINGH