I have a hero karizma 2014 and have been a regular customer of hero vehicals and services.I had an accident in mohali and the bike was taken to Prem motors sco22-23, kharar Sas nagar . They made a bill of 35000 and still used old parts on my bike . They were calling me from last month to come and take my bike but i was not fit .this month on 9th may when i went to take my bike it was not ready.
many parts were still broken . Some scratched parts were used .bike was not starting, lights were not working, self start was not working, engine was making sound.mirrors were missing .
i told them to change everything that was missing, i dont care about the money i wanted my bike in a good condition.
when i asked the mechanic why didn't you changed all parts, he replied that the surveyor said do not exceed the bill above Rs 35000/- .
.When i told him why didn't you told me before then he started making lame excuses.
now they are saying it will take 10 more days to repair my bike .
i am attaching the pictures of bills and the old parts that are not changed or are nit new and damaged .
lease help me out with he matter .
IT has been ten day yet my bike is not ready and i cant include the parts which they have not changed in my insurance because i have already received payment from my insurance company according to the 35000 bill.
i am a daily traveller nad have lost lot of money because of the inconvenience caused by PREM MOTORS .
I am attaching the pictures after accident and even after they repaired my bike (with old damaged parts ).
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