Hero Motocorp — service | |||
Sir / madam, Before submitting my complain it will be relevant to go though following facts. (I) on 09.06.2019 i had handed over my mastro edge (Dl-4s dh 2612) to authorized dealer of hero motocorp ltd namely namely shiv ganga automobiles, peeragarhi, new delhi – 110 063 because it seems to be some engine issue as the scotty stopped suddenly on roads. (Ii) on 19.06.2019 shiv ganga automobiles returned my scotty. (Iii) on 02.07.2019 i have to again handover my mastro edge (Dl-4s dh 2612) to shiv ganga automobiles, peeragarhi as the sudden stoppage problem was not sort out & engine oil leaking from my scooty. On 02.07.2019 (Evening) shiv ganga automobiles returned by scooty & handover me invoice no. 11461cg19v6521 dated 02.07.2019 for rs. 400. To my surprise when i tried my scooty it was again stopped suddenly & i have again handover the scooty to shiv ganga automobiles, peeragarhi on 02.07.2019. From above it is crystal clear that the problem started in my scooty on 09.06.2019 which is not sorted out till date. The dealer gives me false assurances and always added a new problem in scooty on query. The way of dealing with my complaint is totally unprofessional and unacceptable. As professional ethics i need your intervention as the same is not sorted out from last two months. Tarun Mobile no. [protected] Was this information helpful? | |||
Hero MotoCorp customer support has been notified about the posted complaint. | |||
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We regret the unpleasant experience. With respect to your complaint ([protected]) raised via Dealer. Our team is already working on your concern and will call you back to share an update.
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Team Hero MotoCorp