Hero Motocorp — service center response

Address:600028

I went to give my hero mastro edge for service (2nd service) at 3pm after my wife back from school duty. I was instructed by security guard to come tomorrow with even asking my reason of visit. When i asked for service eng or service coordinator he answered no one there than he said only one man there and he is busy in service... I went to the billing desk located in the ground level to approach for my service. He said, they will check and one man came down with angry face... And he replied that i am late to submit my vechile and he cannot take.. Also he said due to engine service camp and only one man power for service he asked me to come tomorrow and wait and take delivery with annoyed face and rejected voice. I was really treated like a beggar for service after buying this hero scooter.

Finally they have not taken a vehicle for service
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information