Hero Motocorp — Service Centre availed my free service without my visiting

Vehicle Details:
Splendor+ BS6, i3S, Self
Registration Number: DL5S CL 5611
E.No.: HA11EYLHE03282
Ch. No.: MBLHAW129LHE03390

This is happening to me for the third time with the same vehicle that without visiting a service centre, I have received an sms saying "Your Splendor JobCard is prepared..."

This time I want strict action against the service centre who has used my free service or else I'm left with no other choice than to visit consumer court against stealing my free service.

The very first time it happened, I made a complaint and I was made to visit different service centres to get it corrected. Without even my fault, I had to waste my whole day visiting different service centres. This is very unethical and not professional at all.

The second time it happened, I made a complaint and I was assured that it will never happen again.

Now this is the third time. I want closure to this issue once and for all.

Below is the sms i received. Also attaching the screenshot of the sms.

Your SPLENDOR JobCard is prepared, for details click here: http://i9f.in/yzpHDFE26l Share following at delivery - Happy Code-0684 or UnHappy Code-730 -HMCL
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We regret the inconvenience caused. We have notified your complaint[protected] to the team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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