Hero Motocorp — Service complaint

Address:

Ahmedabad, Gujarat, 380026

I bought a Hero Duet in the name of Rajkamal R Naraniya from Rajdeep Automobiles (P) Ltd. (Address- C.T.M Ahmedabad) authorized dealer of Hero MotoCorp Ltd.
I bought this Duet with high hopes as Hero is such is a prestigious brand but I am not satisfied with the performance of my Vehicle.
I visited your authorized service centre - Rajdeep Automobiles (P) Ltd (Address- C.T.M Ahmedabad) several times and have completed all my services which were due till date but still my problem has not been resolved.
They made the problem even worse.
I used to recommend Hero MotoCorp to my friends every time someone had to buy a two-wheeler vehicle.
But after suffering so much I will not recommend your Company even to my biggest foe. Please don’t make me regret my decision to choose Hero MotoCorp.
I have been facing following problems.

1 - Handle of my Duet Vehicle is very loose it turn anywhere autometically. Sometime its very danger to use this.
2 - Gears stuck many times and then my Vehicle sounds like a tractor.
3 - Duet sounds very badly every time it crosses the speed of 40 Km/hr. Due to this I have to change gears very early when I don’t need to.
4 - It is very unsafe to ride this duet, till date duet has bubbled three times. Almost had an accident the other day.

Whenever i visit for service even your Service Superwiser doesn't take interest in this problem and try to make me fool as i dont know any thing about Vehicle.
Please resolve my above mentioned problems permanently as soon as possible otherwise I will have to file a complaint in National Consumer Tribunal.
I will also protest on Social sites like Twitter/Facebook if proper and timely action is not taken by you.

Looking forward for your kind support and waiting for your esteemed reply.

Regards,
Rajkamal R Naraniya
[protected]