Hero Motocorp — service related issue (gurudev motor dealer in nagpur)

Address:Plot No 2, Devnagar Square, Ward No 75, Near Orange City Hospital, Sawarkar Nagar, Nagpur, Maharashtra - 440015, Nagpur, Maharashtra, 440015

Hi team,

Complaint regarding: gurudev motor dealer in nagpur
1. Dealer continuously calling me for vehicle servicing and told me we are having the facility to drop you at home. Please come to our service center.
But every time after reaching the service station, the service manager talk arrogantly that we will not drop you. I have contacted with dealer owner he is saying i will solve your problem please give me 5-10 mins but no action will be taken.
2.in-service center they are not giving the facility for swapping card, paytm, google play. Cashier arrogantly saying we will accept only cash.
3. Also, the dealer calls the vehicle in the service center by month wise for the new bike. I told him my new bike was not running that much we will do servicing by "km" but they are not listening.
They told me directly logged the complaint about us in the hero company.
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Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Pratik Patrikar's [Complaint's author] reply, Jun 1, 2020
Hi Team,

While sending mail on this "app.[protected]@heromotocorp.com" mail id, it is saying it is invalid email Id.
So please provide the correct mail id.
Dear Sir,

Kindly share your details on app.[protected]@heromotocorp.com with us to help you further.

Regards,
Team Hero MotoCorp

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