Hero Motocorp — Service to my duet-very careless and irresponsible answering

SIR/MADAM
With great anger I am complaining about the bad happening with me
on 13.08.2021 at 12.30 p.m. i went to HERO SERVICE, R.M .MOTORS, OPPSOITE TO PVP HALL, VIJAYAWADA, ANDHRAPRADESH.
my problem was to change the accelerator wire and they told it will take 2 hours and advice me to come after lunch i.e 3.00 p.m. and there are telling that it is very difficult task and it takes lot of time.
then i went on next day i.e. 14/08/2021 at 12.00 P.M and initially they told that it is lunch time u come after 2.00 P.M and they wasted waste half hour and gave great advice to come after lunch after they generation of job card estimate in mean time other customer came and was complain that his bike was kept with them 20 days without any right information
what is this all sir,
that's why we go for outside mechanics where they do the job and give good respect and concern for our problem
very bad service and very rude behavior
they have very less patience
first you tell and u order how to respect customers
i will never go to this worst service center
all are very rude and reckless fellows