Hero Motocorp — Servicing of motorcycle

Address:	132114
Website:	WWW.HEROMOTOCORP.COM

Dear sir,

I have puchased a hero splendour bike on 02.02.2016, my bike is due for its fourth service as it has run 9500 km, but when i visited m/s lakshmi hero agency situated at g. T road near khushi garden, gharaunda, karnal - 132001, they refused the servicing of bike saying that all of their sales persons & mechanics are busy in diwali sales and cannot attend any old bike servicing, they behave very rudely with me and used abusive language with me.

They even told me to complain wherever i want they will not service my bike at any cost.

Sir, i want to know that even on working days why the dealer refused my servicing, is it your company's policy to serve only new customers & forget old customer service, this type of behavior not only destroys your companys reputation but also provoke customers to file consumer plaint in cell.

Sir, if strict action is not taken against the dealer m/s lakshmi hero agency situated at g. T road near khushi garden, gharaunda, karnal - 132001, i will be forced to file a consumer complaint agaisnt hero motocorp ltd.in consumer court.

Hopeful for quick action.

Rohtash paul

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