Hero Motocorp — servicing of scooty | |||
I have done servicing of my pleasure (Up32gf5470) on 07 sep 19 at karan motors, bikaner. A feed back was asked by service centre on 09 sep 19 for which i gave positive response but till then scooty was not used as it is used by my wife. I went out of station on 09 sep 19. On 10 sep 19 scooty was used by my wife. She found petrol had drained out. She reached for local repair near house. My wife was shocked to see the condition of scooty from inside. Service centre had just washed scooty from outside. I was charged for change of oil filter which was also not done. She made a call to sales manager mr kishan but no positive response came from him. Currently scooty is having starting problem. I have always done servicing from authorised centre but this type of response discouraged by me. Service centres like are defaming the name of hero motors. Was this information helpful? | |||
Hero MotoCorp customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear sir
we are purchased super splendor Dated 14/07/2019 from
U S Agrawal and co varanasi but R C Not found till today our battery is also not working
service center not given proper response kindly intervene in this matter
AYUSH RAI
[protected]
we are purchased super splendor Dated 14/07/2019 from
U S Agrawal and co varanasi but R C Not found till today our battery is also not working
service center not given proper response kindly intervene in this matter
AYUSH RAI
[protected]
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We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.
Regards,
Team Hero MotoCorp