This is to bring your notice that the phoenix hero service center situated at hyderabad (Hafeezpet) is one of the worst service center i have ever seen. They don't value customer and do nothing in the name of servicing. I had given my scooter at morning 8.30 and got an automated message that it would be handed over by 4 pm. They have started the servicing process after i have reached there around 5 pm. What i observed over there that the technician only changed the engine oil, except that nothing he had done. Even the one i asked for (My indicator was not working). That also i reminded him over and over, still they made me wait more than 1.5 hours. The manager over here seems inefficient as the technician was not listening to him.
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Hero MotoCorp customer support has been notified about the posted complaint.
We regret the trouble caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.
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We regret the trouble caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp