Hero Motocorp — Since bought I am facing the problems.

Address:

ISHIKA APARTMENT, PALLYSHREE, SODPUR, KOLKATA-700110, WESTBENGAL

Dear Sir/ Madam,

This is to inform that I Prasenjit Chakraborty bought Hero Splendor+ Black & Accent BS-6 model on 18.12.2020 from HITECH MOTORS, KASBA, KOLKATA-700107, WEST BENGAL.

Chassis No. – MBLHAW122LHM06631
Engine No. – HA11EDLHM34037
Date of purchase – 18.12.2020
Kms travelled –4000 (approx.)

Since bought I am facing the following issues:

• During release of acceleration while riding, the engine automatically stops in the middle of the road. I have been experiencing this every time while riding. Leading to ride discomfort.
• Also even if pressing the full clutch I am facing Gear change issues, which leads to disturbance while riding.
This 2 problems which I am experiencing very frequently since bought and I am not satisfied with the bike performance like this. Requesting to kindly look into this technical issue as my bike is my only way of daily commute to the office.

On visiting the service center, despite several requests they are unable to solve this problem and the my problem still persists.

Thanks & Regards,

Prasenjit Chakraborty

Admin Executive (EAST ZONE OF INDIA)

M +91 [protected]