[Resolved]  Hero Motocorp — Splender pro start problem

Address:

Faridabad, Haryana

I purchased my bike on 16th January2014 from YUVA MOTORSPRIVATE LIMITED, 29, NEELAM BATA ROAD, NIT, FARIDABAD, HARYANA-121001. After a week, I started facing problem in the morning or after some hours when the engine is OFF. I referred this complain to service manager. He told me that this may be due to engine is new. He suggested me that it would be okay after 1st service. I get my 1st service done on 30th January 2014. Again after a week Bike started facing the same starting problem. I again approached them for the same problem. Service manager said that this may be due to cold in the morning. They asked me to get it checked because bike may need to be tuned. I get it checked on 8th February 2014. I went smooth for week, the same problem arised henceforth. I again get it checked on 17th February 2014. Again week passed, same starting problem. I consider that it was cold in the early morning but this starting problem in bike aroused even when the bike is kept for 9 hours. In the end of February, We could not feel cold at around 4:00 PM. At around 4PM, it was a sunny day, I faced same problem. This proves that this is not a atmosphere problem. This is the problem with machine. I kept on asking them for changing my bike since the first service, they replied me with a straight NO. I again get it checked on 5th March2014 and they promised me that if we face any problem, we will get your bike replaced. Again the same strategy, they get it tuned. It went smooth for a week, again the same starting problem in bike. Now I want to file a complaint to get my bike to be replaced, since it has got problem in starting.