I have purchased a Hero Splendor + motorcycle on 09th Nov 2020 from Ajit Hero, Rayagada, Odisha. I am resident of Rayagada, Odisha, 765001. Already 3 free services done, another 2 free services are pending. Since the day I have taken it, I am experiencing trouble like sudden and frequent engine stoppage. And I have indicated the issue in each service time. They have said the issue is solved. But I do never experienced it happened. I have to do 4th free service very recently as its total distance travelled reached. In this month I am experiencing another issue. Whenever I am putting back break, it produces loud sound like something that came out from a rusty surface.
It sounds like I am using a very old (20-25 year old ) bike while it is just 7 month plus old new bike.
I found their website for online customer care or grievance page. Nothing available. I want it to be sorted out.
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Please accept our sincere apologies. We request you to share us your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to look into it.
Regards,
Team Hero MotoCorp