Hero Motocorp — staff misbehave with customer

Address:

Sahib Motors panipat GT ROAD, Panipat, Haryana, 132103

Hi, my name is parveen sindhar, i have a hero glamour motorcycle yesterday on 22 march 2019, i went for service of my motorcycle which no is hr06ap-2803, i reach there approx 13:00 o'clock and gave my bike them for service and they told me to come at sharp at 18:00 o'clock. But when i reached there at 18:00 o'clock, i saw that my bike was standing there untouched, no one was taking care of my bike. It was in the same condition as i leave it there for service. When i asked them why didn't they still not start servicing of my bike, no one was answering properly, then one guy told his name was "ajit saini" (Manager-as he told me) come to me. I ask him what's the matter, why my bike is still standing there untouched, he talked to me very rudely and in disrespecting way. He behaves very badly with me. I got angry i came up without the service of my bike and i ll never go there until some strict action will not take place against that guy ajit saini (Manager). I hope you will understand your customer's situation and the misbehave i been gone through yesterday. My bike is without service standing at my home and i ll never ever going to service your product there until you came with some action.
Thank you.