Hero Motocorp — Starting problem

Address:

Bhubaneswar

Dear sir
My bike Xtreme 160r.i m purchase my bike 21/11/2020.some problem I m face starting date.27/28 November my bike morning time not start self starter and kick start..I m diposit my bike Gagan bike service .sisupal . bhubaneswar.see tel me everi is ok.contnue my bike use 15 day same issue starting.one week age I go to this service center telling this issue but he asking this winter time same problem come don't worry.automatic slove it.what to do.same CBZ xtreme old model no issues.glamour no issues.my bike new one morning time average 50key morning time .what is the solution.plz how is my solution .plz.give me any solution