Hero Motocorp — The Mechanic of service centre broke the cap of filter box and he accepted the issue but supervisor cannot response against him.

Address:Sagar

My own bike HF Deluxe MP15 MU 4001 got serviced on 17/05/2022 at Hero Moto Corp Sagar 47002. The mechanic of the service centre broke the filter box of the vehicle while doing service and changed its filter without informing anyone and he fitted the cap of the filter box. I was finding problem in my bike, so I got it checked outside the hero service center then they said that its filter box cap is broken, then I told the supervisor of the service center then they did nothing but took out my cap and gave it to me. And just came back. So still my bike is not in proper condition, if it is not corrected then I will set the bike on fire in front of the showroom.
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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